Swim and Dive Programs – Summer

Thank you for your overwhelming interest in Private Swim Lessons at Centennial!

With the season winding down, our schedule is full and we are no longer accepting Private Swim Lesson requests. If you previously submitted a request form, our team will contact you soon to schedule your lesson. Thanks for a great season!

• Recommendations for when you’re registering for lessons: group swim lesson registration should be completed initially by age: 3–5 (Preschool) or 5–12 (Grade K and up), then by ability level. If your child hasn’t been swimming during the off season, register for the level they finished the season last year, the first session. This will give them a chance to (no pun intended) get their feet wet again, and muscle memory to kick in. Please register the child for the level they are at, not at the level you’d like them to be. Doing this will help create a positive learning environment and appropriate instruction for participants.
• Goggles or No Goggles? We recommend NO goggles for level 1 and level 2 swimmers. Becoming dependent on goggles will not help your child adapt and feel comfortable in water as they grow older. Goggles are also not allowed on our diving boards or slides. We want your child’s first experience going off the diving board to be positive and feel familiar underwater. Oftentimes, the child who panics after going off the diving board for the first time has never felt the sensation of being underwater without goggles.
• Rainy Day Procedure: Lessons will be held rain or shine. In the event of inclement weather (thunder or lightning), call the pool office no earlier than 30 minutes prior to your lesson to check for rain-outs/cancellations. Please DO NOT call any sooner, as weather conditions change from hour to hour. If a class is cancelled, a make-up will be scheduled the Friday of that week. One [1] make-up date will be given out per rain-out. Students who are unable to make up a rain-out in another class unless specifically approved by the Head Swim Lesson Instructors or Aquatics Coordinator ahead of time. Our best effort will be made to accommodate your request; however, it is not guaranteed as it depends on class availability.
• Make-Up Policy: For Group Lessons, one [1] make-up is allowed per session. The make-up must be completed during the current session and before the last week of the session, absolutely no exceptions. Advance notice must be given via email to sfroelich@wilpark.org if a lesson will be missed. Make-up lessons are not permitted for a forgotten lesson or a lesson that has already taken place before we receive notification. Prorated rates will not be issued for missed lessons.
• Cancellation/Refund Policy: Group Lessons – Under two weeks of a session’s start date, we will refund your fee paid, less a 10% surcharge, up to a maximum of $75. After the start of a session, a prorated refund for the remaining classes will be issued, less a 10% surcharge with no maximum limit. This policy is strictly enforced to allow appropriate lesson preparations. With a few exceptions (such as illness with a doctor’s note) full refunds will not be given. Your understanding is deeply appreciated. Refund requests will need to be approved by the Aquatics and Ice Supervisor or the Aquatics Coodinator. Private Lessons – All lessons must be paid for prior to instruction being given. If a lesson has been scheduled and the participant gives, at least, 24 hours notice of cancellation, there will be no charge. If a lesson does not show up, nor at least, 24 hours notice given, the cost of the lesson will be charged.